Customer reviews

"I had a fantastic experience with Scott and Nick at Carpet World. From the moment I walked into the showroom, they were friendly, knowledgeable, and took the time to help me choose the perfect carpet without any pressure. The whole process was smooth from start to finish, with excellent communication throughout. The quality of the carpet and the fitting exceeded my expectations, and the attention to detail was outstanding. I’m absolutely delighted with the finished result and wouldn’t hesitate to recommend Scott, Nick, and the team at Carpet World to anyone looking for quality carpets and first-class service. Thank you!"

Marshall Lewis

August 2026

"Scott and the team were super helpful walking our options and the probs vs cons of certain carpet types. We saved a small fortune compared to some of the quotes we got elsewhere. The team that came in to fit the carpet got the old carpets out and new ones fitted really efficiently. We are really pleased with the work and how the carpets looked (feels like a new house). Would highly recommend after our experience!!"

Robert Thomas

June 2026

"1st class service. I was after a stair runner for my house as I have stairs with two bends. They helped me choose the right carpet for the stairs and landing then the fitters Spencer and Glen were amazing, both were polite and friendly and fitted the runner and carpet like artists. I was so impressed with the overall experience I am now considering changing the bedroom carpets even though they don’t need to be changed for a few years."

Akram Hussain

May 2026

"I am in love with my new carpet!! I’ve used Carpet World a few times over the years and they have never once disappointed. The knowledge everyone has, the efficiency, the price! I would 100% recommend carpet world to anyone and everyone. Scott helped us in the store and kept us updated throughout with delivery details, installation details, everything."

Lucille Bunce

April 2026

"Great service from Peter & Scott in the store - they had a wide range of carpets at all prices and made some great recommendations. Lee did a fantastic job fitting the stair carpet too. Great service all round from a local team of experts."

Wim Jenkins

April 2026

"Quality of carpet exceptional. Staff in store friendly & helpful. Carpet fitters, Spencer & Glen was so professional at fitting a striped carpet on spiral stairs. I did not think it could be done to such a high standard but was proved wrong. Well done to all."

John Hurley

April 2026

"Spencer from carpet world was very friendly and punctual, he did a marvellous job fitting all the carpets and left everything neat and tidy when he left."

Malcolm Reynolds

February 2026

"Highly recommend Carpet World. Scott was fantastic and the experience from buying through them was stress free with no pushy sales involved. Great carpets and great prices. The carpet fitter ‘Glenn’ worked hard from start to finish and did an amazing job. Thank you to all at Carpet World."

Alfred Chalfoun

February 2026

"Amazing service this morning and spoke with Scott... The new carpet was all fitted and finished by half one by a lovely chap called Spencer. Can’t thank you enough saved me a lot of stress at the weekend."

Matt

January 2026

"Scott is an absolute diamond, perfect service & a great laugh! He made choosing carpet fun & stress free. We followed his advice & the result was sublime. Thank you!"

Samantha Sheridan

December 2025

"Scott and the team at Carpet World did a great job in sorting out all the flooring in the upstairs of our new property... So I’d definitely recommend Carpet World for any new flooring needed at your property!"

Kel Ezekwe

November 2025

"Best service I’ve had with a carpet company. Provided competitive prices, fast delivery and very good fitting. Overall 10/10 service."

E B

October 2025

"Just had Spencer and Ryan fit a new bedroom carpet......utter professionals. They knew exactly what they were doing. A fast, efficient, friendly, helpful and thoroughly professional job."

Paul Ellis-Howe

July 2025